"We were voted one of the top 100 companies to work for.
So why are my best people still leaving?"

You've added stock option plans, ramped up health benefits and
support flexible work schedules. Yet it seems as if almost every
week one of your top performers leaves for another opportunity -
or worse, goes to the competition. What could be missing?

Great benefit plans and top-level salaries will satisfy many
employees,but to hold onto the BEST employees you need effective
first-line managers.

Program Description
Delivery Options: Classroom, Online, and Blended
Essential Skills of Leadership builds a foundation that enables
team leaders to manage their team toward to a shared goal:
achieving the organization's strategic objectives. Throughout the
workshop participants will review video presentations and
case studies, participate in group discussions, practice
new skills and receive immediate feedback. Managers will leave the session with implementation tools, troubleshooting guides,
and additional resources to help them immediately apply their
new skills on the job.

The 4-5 hour workshop is designed for 6-18 participants and
includes the following areas of focus:

  • Maintain & Enhance Team Member Self Esteem
    Develops the critical skills necessary to effectively give orders, evaluate performance, correct work habits, deal with
    complaints, and resolve conflicts while supporting a
    team members' sense of self-respect and dignity.
  • Focus on Behavior
    Problems on the job are solved more effectively and less
    stressfully when a team leader deals with what people do
    rather than with their attitudes.
  • Encourage Team Member Participation
    Involving team members in decision making, problem solving
    and other activities is one of the most powerful motivational

ESL course versions available for classroom or online use.

Download PDF version

Back to Leadership


Essential Skills of Leadership will impact the ability of managers and team leaders to:

Maintain and enhance team members' self esteem while dealing with issues every day.

Base discussions about performance and work habits on behavior rather than personalities and attitudes.

Involve team members in goal setting, problem solving, and decision making.

Call Us Today to See How Classroom and Online
Training Can Help
Your Organization!



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