"Our new hires look great on paper and do really well in the interview process. But once they come on board, it can be almost painful to watch them slowly figure out what it takes to fit in like they've been here for a while. We need a better way to help them get off on the right foot once they've joined out team."

Professionalism. Courtesy. Organizational skills. Flexibility. These are skills and attributes that are critical to the success of any organization. More often than not, such skills can be in short supply, especially among new and inexperienced employees. So how do you move people from their own "personal style" to consistent professional behavior that includes self-evaluation and the commitment to change in order to achieve positive results for the team?

Professionalism in the Office provides the tools needed to develop the essential skills required for personal and team success in today's work environment - professionalism, effective communication, time management and organization. A focus on building these skills helps managers and supervisors develop a productive team ready to provide a positive contribution to the success of the organization.

Program Description
Delivery Option: Online
Professionalism in the Office helps individuals recognize the qualities and skills that make an employee more professional on the job. Beginning with understanding their role in the organization and what the corporate culture sees as professional behavior, individuals then see the impact that improved performance will have. Throughout the workshop, participants review video presentations, participate in group discussions, practice new skills, and receive immediate feedback. Participants leave with a Personal Organizer to help implement skills they have learned back on the job. The one-day workshop is designed for 14 to 20 participants and includes the following:

  • Understanding Organizational Culture and Identifying your Role
    Focuses on the relationship between familiarity with your organization and performance on the job.
  • Professional Behavior
    Examines the importance of professional behavior and how to recognize it in the business environment.
  • Communication
    Identifies what effective business communication is and the importance of managing interpersonal interactions.
  • Time Management and Personal Organization
    Focuses on the critical role that time management and organization play in professional office behavior and personal success.
  • Motivation and Self Development
    Examines the importance of maintaining flexibility in an ever-changing business environment and ways to keep focused on the work at hand.

PITO course versions available for classroom or online use.

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Professionalism in the Office will enable participants to:

Recognize the qualities that help an employee to be more professional on the job.

Develop an awareness of the standards and abilities required for professional job performance.

Learn how to develop an understanding of their organization's policies, procedures and philosophy.

Improve their outlook and motivation.

Improve interpersonal communication skills.

Enhance teamwork through improved communications with peers, supervisors, and other co-workers.

Increase productivity by organizing work, setting priorities, and managing their time effectively.

Learn how to accept organizational changes and how to benefit from new opportunities.

Call Us Today to See How Classroom and Online
Training Can Help
Your Organization!



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